Level Up Your Communication: From App Clutter to One Unified System
Trusted by Saudi Companies
Why Centraly
Greater value at every touchpoint
Integrated customer service platform
Services combining call centers with WhatsApp conversation management, plus integration into a unified CRM system.
15 years of experience in Saudi Market
We have a deep understanding of companies’ needs across the Kingdom through extended partnerships
Scalable infrastructure ready to grow
As your operations expand, the system scales to handle increased workloads without the need to rebuild the technical infrastructure.
Full compliance with Saudi regulations
Centraly delivers an experience aligned with local regulations, supported by a technical team that understands regional challenges.
All you need to grow your business
Client Relations Management
Cloud Call Center
On-Premises Call Center
Whatsapp Chatbot
Smart solutions for various sectors
Government Sector
Enterprises and Institutions
Retail and E-Commerce
Training and Education
Services and Subscriptions
Healthcare Sector
Operational flexibility
Integration with your organization’s tools
Centraly can be easily integrated with the tools and systems used within your organization.
Organize customer communications
Integrated platform that helps you manage calls, conversations, and customer records within a single high-performance system.
Trusted by Business Excutives
All you need to know about Centraly
Centraly is a Saudi company that provides an integrated customer service platform for businesses, including a cloud call center, an on-premises call center, a WhatsApp Business chatbot, and a CRM system that connects all communication channels within a single AI-powered operational framework.
Organizations that rely on continuous communication with their customers, such as government entities, enterprises and institutions, retail and e-commerce businesses, the healthcare sector, service and subscription companies, and the education and training sector.
You can get started with Centraly by contacting our team to assess your operational needs, then selecting the service or services that fit your business. This is followed by solution setup and deployment according to your company’s requirements, with technical support provided throughout the launch and operational phases.
Centraly has begun implementing AI-powered call summarization as a first step toward automating and improving communication management, with clear plans to expand the use of artificial intelligence across the platform in future stages.
Yes, Centraly’s services support direct integration with CRM, ERP, ticketing systems, and the official WhatsApp platform through flexible APIs and webhooks, allowing it to become part of existing workflows without major changes.
Yes. Centraly relies on a fully Saudi-based infrastructure that complies with PDPL requirements and data protection policies, and adheres to the regulations of the Communications Authority and relevant regulatory bodies. It also supports local payment methods and the compliance requirements applied across government and private sector organizations in the Kingdom.