Main Dashboard
A real-time overview of devices, active calls, system status, and daily call activity.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
More than a phone system — a platform that helps your business grow
Turn Every Call into a Sales Opportunity and Better Service
Centraly is more than a cloud phone system. We are a technology partner that helps you grow sales, organize your team and daily operations, and deliver a professional customer experience, with API support and direct integration with CRM and ERP systems.
Main Dashboard
A real-time overview of devices, active calls, system status, and daily call activity.
A real-time overview of devices, active calls, system status, and daily call activity.
An Integrated Communications Platform
A Cloud Infrastructure That Gives Your Team More Flexibility and Clearer Results
All the essential tools your team needs to communicate, work, and follow up in one scalable experience that connects with your systems.
More Sales
Never miss an opportunity because of a missed call
Organized Operations
More accurate agent, performance, and report tracking
Better Service
A fast, professional customer experience
Direct Integration
API connections with CRM and ERP systems
Fully Organized Workflows
Dashboards, real-time monitoring, and reports that help management make faster, better decisions.
Sales Growth Support
Faster responses, intelligent call distribution, and better follow-up on sales and after-sales opportunities.
Flexibility and Integration
Connect existing lines, operate in the cloud, and integrate directly with CRM and ERP systems through APIs.
A Call Is More Than a Connection
It Is a Sales Opportunity, a Performance Indicator, and an Experience That Shapes How Customers See Your Company
That is why Centraly connects communications to real business objectives — beyond simply making and receiving calls.
More Sales
Faster responses, clearer missed-call follow-up, and customer data connected to your sales team so no opportunity is lost to delays or missing information.
The result: more opportunities converted into customers.Better Organized Operations
Dashboards, reports, and real-time monitoring give management a clear view of agent, queue, and call performance.
The result: faster decisions and more accurate follow-up.Service Worthy of Your Brand
Professional IVR, shorter waiting times, and faster routing to the right employee or department.
The result: greater satisfaction, trust, and loyalty.
Centraly does more than change how you work — it makes operations clearer and more profitable.
Start with your current lines and connect them to a scalable, integrated cloud platform.
Discuss Your Requirements
Practical Solutions with Real Impact
A Platform That Helps You Sell More and Work Smarter
Every part of Centraly is designed to improve team efficiency, enhance customer experience, and help your business scale with confidence.
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More Sales Opportunities
Faster responses and intelligent call distribution help your team capture more opportunities without losing potential customers.
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Flexible Cloud Service
Run your team from the office or remotely, and add users easily on a platform built to grow.
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Connect Existing Lines
Connect your existing lines regardless of type and benefit from your current infrastructure with minimal complexity.
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WebPhone
Make and receive calls directly from the browser with a simple experience for employees and management.
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Call Recording and Evaluation
Three months of call recording, evaluation, and review to improve quality, training, and follow-up.
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API and CRM / ERP Integration
The platform supports APIs and direct CRM and ERP integration to connect data and processes in one environment.
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IVR
Professional automated call routing is included in the service; custom voice-message recording is not included.
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Ongoing Support
Technical support is free throughout your subscription to ensure continuity and full use of the service.
Why Centraly?
We Do Not Just Sell a Phone System — We Build a Communications Environment That Moves Your Business Forward
Our goal is to help you grow sales, organize operations, and build a stronger customer experience on an integrated, scalable platform.
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Grow Your Sales
Every call reaches your team faster and becomes a follow-up or sales opportunity instead of going unanswered.
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Organize Your Operations
Reports, real-time monitoring, recordings, and call distribution help you control operations and evaluate performance.
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Improve Customer Service
Professional reception, shorter waits, and routing to the right team improve customer satisfaction and trust.
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Connect Your Systems
With API support and direct CRM and ERP integration, call data becomes part of your complete workflow.
API and System Integration
Connect Calls Directly to Your Company's Workflow
The platform supports APIs and direct CRM and ERP integration, so customer data appears for the employee, call activity is saved to the customer record, and outcomes become clear steps in sales, customer service, or operations.
Open customer data automatically
Save call history and outcomes
Connect employees, customers, and deals
Trigger automated actions and alerts
Request an Integration Assessment
Centraly
Cloud Call Center
API Ready
CRMCustomers and Sales
ERPOperations and Orders
APICustom Integrations
WhatsAppUnified Channels
Platform Screens
See How Centraly Gives You Complete Visibility and Control
These real platform screens show how you can monitor performance, calls, recordings, and service levels from one business-ready platform.
Call Center Reports Dashboard
Clear metrics for queues, agents, offered, answered, and abandoned calls, with easy-to-read analytical charts.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Outbound Call Details
Detailed agent reports including total calls, answered and unanswered calls, and average call duration.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Service Level Report
Monitor service levels, waiting times, and compliance with response standards across different periods.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Missed Calls Report
Review each agent's missed and answered call performance to help improve service quality.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Recording Management and Search
Search and filter calls, review recordings, and download them when needed from one screen.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Live Queue and Agent Monitoring
Monitor extensions, queues, and active calls live, with immediate management and supervision capabilities.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Centraly WebPhone
Make and receive calls easily from the browser, with complete in-call controls and no desk phone required.
This screen presents an important part of day-to-day operations and monitoring in Centraly.
Clear Plans for Serious Businesses
Plans That Start with You and Grow with Your Team
Start with the right number of users and get professional operating tools plus free support throughout your subscription.
All plans include: cloud service, connection to your existing lines, three months of call recording, WebPhone, call evaluation, IVR activation, and free support throughout your subscription. Not included: custom IVR voice-message recording.
Starter Plan
For small teams that want to launch quickly with a professional image and clearly organized calls.
350SAR / month
Up to 5 users
Supports up to 5 users and offers a practical start at a clear cost.
- ✓ Users: up to 5
- ✓ Three months of call recording
- ✓ WebPhone and call evaluation included
- ✓ IVR activation included
- ✓ Custom IVR recording not included
- ✓ Free support throughout the subscription
Growth Plan
For sales- and customer-service-driven companies that need more employees and daily reporting.
700SAR / month
Up to 10 users
Supports up to 10 users and suits companies that want to run a complete team comfortably.
- ✓ Users: up to 10
- ✓ Three months of call recording
- ✓ WebPhone and call evaluation included
- ✓ IVR activation included
- ✓ Custom IVR recording not included
- ✓ Free support throughout the subscription
Business Plan
For companies and multi-branch operations that need more powerful centralized management for a larger team.
1,400SAR / month
Up to 20 users
Supports up to 20 users and serves larger or multi-department work environments.
- ✓ Users: up to 20
- ✓ Three months of call recording
- ✓ WebPhone and call evaluation included
- ✓ IVR activation included
- ✓ Custom IVR recording not included
- ✓ Free support throughout the subscription
Additional users can be added later as needed at SAR 70 per user per month.
Centraly as an Operations and Growth Platform
More Than Calls — a Platform That Helps Your Company Scale
We believe communications should serve business objectives. Centraly supports sales, streamlines operations, and improves customer experience with flexible system integrations.
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A Sales Support Tool
Intelligent call distribution, faster follow-up, and better response rates increase conversion and sales potential.
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Organized Daily Operations
Dashboards, reports, and real-time monitoring help management run teams and operations more efficiently.
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API and Direct Integration
Connect with CRM and ERP systems through APIs to exchange data and link calls to internal workflows.
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Flexibility with Your Current Infrastructure
A cloud service that can connect your existing lines, with free support throughout the subscription.
Centraly WebPhone
Make and receive calls easily from the browser, with complete in-call controls and no desk phone required.
Make and receive calls easily from the browser, with complete in-call controls and no desk phone required.
Frequently Asked Questions
Quick Answers to Help You Decide
Everything you need to know about operations, plans, and integrations.
Is the service fully cloud-based?
Yes. The service is fully cloud-based, making it easy to run your team from anywhere with flexible centralized management.
Can I connect my existing lines?
Yes. Your existing lines can be connected regardless of type, subject to your work environment and technical requirements.
Is call recording included in the plans?
Yes. All plans include call recording for three months.
Do the plans include WebPhone and IVR?
Yes. All plans include WebPhone, IVR activation, and call evaluation.
Do the plans include custom IVR voice recording?
No. The plans include IVR activation, but recording a custom greeting or voice message is not included.
Is free support available?
Yes. Technical support is free throughout the subscription to help with operation, follow-up, and full use of the service.
Does the platform support APIs and CRM / ERP integration?
Yes. The platform supports APIs and direct CRM and ERP integration, allowing call and operational data to work in one connected environment.
Start with Us on Unified WhatsApp
Let Us Prepare a Solution That Fits Your Business and Goals
Send your details and we will prepare a WhatsApp message to Centraly's unified number so our team can contact you quickly with the right offer.
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WhatsApp / Unified Number
+966920016330
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Website
centraly.com.sa
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Flexible Cloud Solution
Easier operations and centralized management from anywhere
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Connect Your Existing Lines
We help connect your available lines in a way that suits your business
Ready to Make Communications Part of Your Company's Growth?
Talk to the Centraly team and we will help you choose a plan and connect your lines and systems in a way that supports your goals.